Fill out the information below to notify Village Gate Homes of any suite/building related maintenance request.

If this is a suite/building related emergency, DO NOT submit an online maintenance request. Please call 778.945.5100 for immediate assistance 24/7.

First Name Last Name
Email Address Confirm Email Address
Phone Number
Repair Needed Do you have a pet?
Building Unit Number
Description
Photos

Please enter your initials to the left to confirm that you agree with our policies below

I have read and understand that a member of the Village Gate Homes maintenance team has permission to enter my unit 24 - 48 hours after making this submission, Monday - Friday 8:30am - 5:00pm. If my submission falls on a statutory holiday, the caretakers will enter on the following business day.

I also understand that Village Gate Homes will be in contact to set up any follow up appointments if required.

Tenants with pets are required to ensure that their pet are secured between the hours of 8:30am - 5:00pm on the first business day following this maintenance submission. Failure to secure your pet may result in non-service and will require that you resubmit your work order. Please also be advised that we will not be responsible for any unsecured pets that get out when opening the front door to your unit.